DATUMO Eval · Pre-register
See where your AI agent actually fails.
Upload your logs and know in 5 minutes, before your users do.
Got logs?
You’re halfway to knowing where your AI agent fails.
No complex setup. No evaluation criteria to build. See the result in just 4 steps.
Your AI agent can be running fine,
and still be wrong.
Catch the failures that both monitoring and generic benchmarks miss.
Just a few clicks
See how AI agent gets evaluated
Pick a sample to see the full flow, from criteria generation to error analysis and improvement suggestions.
Questions you can finally answer
- Q“Is our chatbot following our policies?”
- Q“What’s the riskiest area before launch?”
- Q“What should we fix in the prompt first?”
- Q“Are failures clustered in specific cases?”
- Q“Where do we even start with eval criteria?”
- Q“What is our current checklist missing?”
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Frequently asked questions
What is AI agent evaluation?
It means scoring the conversations your AI chatbot had with customers against clear criteria to find where it goes wrong. Monitoring tells you whether it answered; evaluation tells you whether it answered correctly.
What data do I need?
Just one conversation log file from your chatbot.
- Format: CSV or XLSX
- Columns: 2 —
User Input(customer message) andApplication Output(AI response) - Volume: 50–500 rows
- Personal data (names, phone numbers, addresses, order numbers) masked
A mix of good and poor answers gives more accurate results. Add your service policies — like refund rules or human-handoff criteria (optional, up to 2,000 characters) — and the criteria will reflect your own rules.
Can I try it without logs?
Yes. The sample demo on this page walks you through the full flow.
What if formatting my logs is hard?
Click Copy on the upload screen to copy the upload requirements and an example. Paste it into any AI assistant to generate logs in the right format. When you upload, we instantly check for issues like empty or duplicate columns and too few rows.
Do I need to sign up?
Not for your first evaluation. Sign up to save results and run repeat evaluations — your criteria and results carry over.
How is my uploaded data handled?
Uploaded conversation logs are stored and processed to run evaluations, deliver results and improve service quality. See our Privacy Policy and Terms of Service for details.