DATUMO Eval · Pre-register
Is your AI chatbot really giving the right answers?
Upload your conversation logs and in just 5 minutes, identify errors and evaluate your AI chatbot’s response quality.
Got conversation logs?
You’re halfway to evaluating your AI chatbot.
No complex setup. No evaluation criteria to build. See the result in just 4 steps.
Your AI chatbot can be running fine,
and still be wrong.
Catch the wrong answers and quality issues that both monitoring and generic benchmarks miss.
Just a few clicks
See how AI chatbot gets evaluated
Pick a sample to see the full flow, from criteria generation to error analysis and improvement suggestions.
Questions you can finally answer
- Q“Is our chatbot following our policies?”
- Q“What’s the riskiest area before launch?”
- Q“What should we fix in the prompt first?”
- Q“Are failures clustered in specific cases?”
- Q“Where do we even start with eval criteria?”
- Q“What is our current checklist missing?”
Unlock up to $240 in credits
Get $50 for pre-registering, and earn more through referrals.
See where your chatbot breaks, in 5 minutes.
Pre-register and we’ll email you first, before launch.
Frequently asked questions
What is AI chatbot evaluation?
It means scoring the conversations your AI chatbot had with customers against clear criteria to find where it goes wrong. Monitoring tells you whether it answered; evaluation tells you whether it answered correctly.
What data do I need?
Just one conversation log file from your chatbot.
- Format: CSV or XLSX
- Columns: 2 —
User Input(customer message) andApplication Output(AI response) - Volume: 50–500 rows
- Personal data (names, phone numbers, addresses, order numbers) masked
A mix of good and poor answers gives more accurate results. Add your service policies — like refund rules or human-handoff criteria (optional, up to 2,000 characters) — and the criteria will reflect your own rules.
Can I try it without logs?
Yes. The sample demo on this page walks you through the full flow.
What if formatting my logs is hard?
Click Copy on the upload screen to copy the upload requirements and an example. Paste it into any AI assistant to generate logs in the right format. When you upload, we instantly check for issues like empty or duplicate columns and too few rows.
Do I need to sign up?
Not for your first evaluation. Sign up to save results and run repeat evaluations — your criteria and results carry over.
How is my uploaded data handled?
Uploaded conversation logs are stored and processed to run evaluations, deliver results and improve service quality. See our Privacy Policy and Terms of Service for details.